Refund policy

Refund & Return Policy

Effective Date: 07/06/2026

1. Made-to-Order Products

Each product is printed and produced specifically for you after you place your order (print-on-demand). Because of this, we generally do not accept returns or exchanges for buyer’s remorse, sizing preference, or change of mind. 

2. Defective, Damaged, or Incorrect Items

If you receive an item that is defective, damaged, or different from what you ordered, contact us within 14 days of delivery at onemoresupply843@gmail.com with your order number and a photo of the item. We will offer a free replacement or a refund at our discretion.

3. Lost or Undelivered Packages

If tracking shows your order as delivered but you have not received it, or if your package appears lost in transit, contact us at onemoresupply843@gmail.com so we can investigate with the carrier. We may require a short waiting period before offering a reshipment or refund.

4. Order Cancellations

Because production begins shortly after an order is placed, cancellation requests can only be honored within 2 hours of purchase. Once an order has entered production, it cannot be canceled or modified.

5. How Refunds Are Processed

Approved refunds are issued to your original payment method and may take 5–10 business days to appear on your statement, depending on your bank or card issuer.

6. Contact Us

Questions about this policy can be sent to onemoresupply843@gmail.com.